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Contact Information

KCHIP Toll-Free Hotlines

(877) KCHIP-18 (877-524-4718)
(877) KCHIP-19 (877-524-4719) for the deaf and hard of hearing
(800) 662-5397 for Spanish language services

Medicaid Member Services

(800) 635-2570

Cabinet for Health and Family Services Ombudsman

(800) 372-2973

Health Benefit Exchange


MCO Contacts for Members and Providers

Use the form below to send an e-mail regarding KCHIP to the Cabinet for Health and Family Services. This mail box is for basic questions and answers pertaining to the KCHIP program. Eligibility and case status or change of case information cannot be changed or determined through this mail box.

Example: 40769
Example: 555-555-5555


Kids' Health Squad

Do you or your organization want to help put kids first in Kentucky?

Find out how


Additional Resources

Do you have other questions regarding your children's health? Browse links to more information and services.

For links to additional state and national agencies, check out the KCHIP Links.



Information about K-CHIP is available from Kentucky's 2-1-1 call center.

2-1-1 is an easy-to-remember phone number for access to important health and human services. The implementation of 2-1-1 is spearheaded by the United Way and the Alliance for Information and Referral Systems (AIRS) with federal funding to help ensure every American has access to this essential service.

2-1-1 is available in the following Kentucky counties:
Northern Kentucky – Boone, Campbell, Kenton and Grant.
Greater Louisville – Jefferson, Nelson, Trimble, Carroll, Henry, Bullitt, Oldham, Hardin, Shelby and Spencer.
Central Kentucky - Anderson, Bourbon, Clark, Fayette, Jessamine, Madison, Montgomery, Scott and Woodford.

Last Updated 2/6/2015
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